Privacy Policy for vacunex

Last updated: 2026

1. Introduction

At vacunex, accessible via vacunex.tech, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect when you interact with our AI robot vacuum mapping, pet-mode, and route optimization services, and how we use, share, and protect that information.

2. Information We Collect

We may collect information that you provide directly, such as name, email address, telephone number, and device details. When you register an account or contact our support, we request only the information necessary to deliver our services. We also collect technical data automatically through cookies and similar technologies, including browsing activity on our website.

3. How We Use Your Information

Your data enables us to provide and improve our AI robot vacuum features, manage your account, communicate updates, respond to inquiries, and custom tailor mapping and pet-mode settings. We do not use your information for purposes beyond those outlined in this policy.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share information with trusted service providers who assist in hosting, analytics, or customer support under strict confidentiality agreements. We may disclose data if required by law enforcement or to comply with legal obligations.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, or disclosure. Access to personal data is limited to authorized personnel and service partners bound by confidentiality commitments.

6. International Data Transfers

Your information may be processed in Switzerland and other countries where our service providers operate. Wherever data is transferred, we ensure adequate safeguards are in place in compliance with applicable data protection laws.

7. Cookies and Similar Technologies

We use cookies on vacunex.tech to enhance site functionality, remember user preferences, and analyze performance. You can control or disable cookies through your browser settings; please note that disabling certain cookies may affect website features and user experience.

8. Your Rights Under GDPR

If you are located in the European Economic Area, you have the right to access, correct, or erase your personal data, restrict or object to processing, and receive a copy of your data in a portable format. To exercise these rights, please contact our support team.

9. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our operations or legal requirements. We will post the updated policy on vacunex.tech and update the “Last updated” date at the top.

11. Contact Information

If you have questions or requests, you may contact us at:

Address: Museumstrasse 2, 8001 Zurich, Switzerland

Phone: +41767727071

Business ID: CHE-467.629.768

For further assistance, please contact our support team.